Here at Roomies we take our user's privacy seriously. We do not sell user data, and we believe in full transparency regarding our policies as well as our partners' policies. When you purchase an ID check, credit check or background check with us, this information is not saved on our platform, and we do not handle your sensitive information on our own servers.
Our partners at Stripe and Certn.co provide the technology we use to process your information. Stripe, the provider of our ID checks, has a robust privacy policy. Your background and credit checks are run by Certn, which also has an extensive privacy policy.
These partnerships do not automatically opt you in for additional marketing and your private information will be safeguarded according to their individual company policies. If you would like more information about how we handle your data, read the Roomies privacy policy.
If you have any additional concerns or questions regarding these policies please don't hesitate to reach out to us, our support team is always happy to help.
Expired driver's licence, ID cards, and passports cannot be verified. Ensure that your documents are not expired for both the ID and criminal checks.